No problem!

We get it, you made your best guess on table count, and now rsvps are in and you need 3 more table centers.

Additions are happily accommodated up to 2 weeks before the event. Shorter notice requests will be accommodated as possible. Just send us an email and let us know what you need, we'll help you update your order. 

we encourage everyone to book As soon as you've made your decision

For most couples, this is six to twelve months before the wedding, and three to six months before a party. That said, we’ll gladly accommodate your order up to eight weeks in advance. For shorter lead times, please call for availability and we’ll do our best!

You're buying finished designs

so, little to no work is required on your part

Your flowers arrive ready for show time. Bouquets arrive in water & vases, décor pieces arrive ready to place on tables, boutonnieres and corsages are packaged in a box, ready to pin.​ If tables are ready to receive centers at the time of delivery, we'll gladly place them around. Otherwise, we'll stage everything in one place for you to distribute when the time is right.

If you chose to pick up your order, you'll need to place your arrangements on their tables. 

Yes!

We love creating large, custom installations for your event! As these items require more complex planning you will not find them itemized in the planning tool. However, let us know that you are interested in large scale designs and we will discuss your options and more details in our consultation.

We're glad to work with you to reschedule if needed. 

If you're unable to have your event on the originally scheduled date, we'll work with you to move your plan to a new date, subject to our availability.

You are entitled to cancel your order for any reason and receive a full refund if you notify us via email at [email protected] within 24 hours of placing your order.

After 24 hours, no refunds will be given. 

we have options for rent and for keep.

Let's discuss what will work best for you in consultation. 

When the day is done, it can be nice to send your flowers home with guests, donate them, or compost the flowers and recycle the containers.

It can also be nice to use upgraded containers and let us handle the end of night clean up. We can talk through options in consultation to make sure your flower plan aligns with your preferences. 

Yes, they should.

We provide you with beautiul, fresh blooms that should last the day of your event, and often several days beyond. 

Especially during times of extreme heat, it's important to keep flowers in a cool location out of direct sunlight. Please refer to our Flower Care Guide for more tips. 

Songbird operates as a residentially-based studio 

so, we don't see clients here at the farm/studio

But we do post regularly on Instagram and Facebook! Follow us to see what's fresh from the field and designer's bench. 

your flowers will be unique to the week of your event 

Part of the Songbird model is to allow our experienced designers choose your blooms to deliver your vision

We reference all of the information you provide in the planner - style, color, inspirational photos, and special notes when we go to select the most beautiful seasonal harvest of flowers for your event. You do the planning up front, and we take care of the game time decisions so you can relax the week of your big day.

Scholls Sherwood

we don't have a storefront, we welcome you to the farm to pick up the day of your event. 

The pick up window is generally 9-noon on the day of your event. We try to be flexible for unique situations.  

Site walks available upon request with an additional cost.

We are happy to do a site walk with you and your vendor team particularly if you have large scale designs in your plan or unique circumstances. Unfortunately we are unable to go on site walks for every event. Rest assured, we have a lot of experience at most venues in the area and feel confident in knowing the space & rules at each of them.

We do not offer complimentary mock-ups 

We strive to offer great examples of our style throughout our blog, Instagram, and portfolio and therefore do not offer mock-ups as part of your plan. Additionally, the flowers used in a mock-up are likely not the ones that would be available during the season that you're getting married.

However, if you are still unsure about a certain centerpiece style or vessel, we are able to provide a mock-up at an additional cost. Please remember that the flowers for your event will likely be different from the mock-up.

covid 19 has been devastating to the live events industry. we are doing what we can to acomodate unexpected changes by offering no-fee rescheduling and plan divisions. 

All sales are final after 24 hours. We will not offer refunds should you cancel or scale back after that initial 24 hour cancellation window. We are an operating flower farm, which means we're making year-round investments in staffing and supplies to improve the soil and obtain, plant, and maintain flowers and foliage. Once you place your order, we start planning to fill your order, even if it is a full year or more into the future. 

These are uncertain times. If you're not sure whether you'll end up with a 20 person micro wedding or a 200 person traditional affair, start small and scale up as your plans become more clear. We encourage you to use the free-text note section in the planning tool to keep track of things you may want to add if you're able to move ahead with a large guest count.

If you're unable to have your event on the scheduled date, we will work with you to find a mutually agreeable new date and move your plan accordingly. If you decide to split your event into an elopement on the originally scheduled date, and a reception the following year, we will work with you to split your plan across two dates. We will not charge a change fee so long as we have at least 4 weeks notice for the change.